Course Modules

Overview of Patient Safety

Overview of Patient Safety Overview of Patient Safety

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Introduction Introduction 1

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Learning Goals Learning Goals 2

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Defining Patient Safety Defining Patient Safety 3

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Language of Patient Safety Language of Patient Safety 4

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Additional Resources Additional Resources 5

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Quiz

Quiz: Patient Safety Quiz: Patient Safety 6

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Module 1: Assessing safety culture in dental office

Module 1: Assessing safety culture in dental office Module 1: Assessing safety culture in dental office

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Background Background 1

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Approach and Methodology Approach and Methodology 2

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Published Research for Reference Published Research for Reference 3

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Module 2: Quantifying safety incidents in a dental office

Module 2: Quantifying safety incidents in a dental office Module 2: Quantifying safety incidents in a dental office

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Learning Objectives Learning Objectives 2

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Context Module Sub Header

Module 2.1: Adverse Events in Dentistry 3

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Adverse Event: Definition, Clarifications and Examples Adverse Event: Definition, Clarifications and Examples 4

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Differentiating between adverse events, non-adverse events and quality of care issues Differentiating between adverse events, non-adverse events and quality of care issues 5

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Quiz

Quiz: Adverse Events, Non-Adverse events and Quality of care issues Quiz: Adverse Events, Non-Adverse events and Quality of care issues 6

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Different approaches to detect adverse events Different approaches to detect adverse events 7

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Adverse event classification Adverse event classification 8

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Quiz

Quiz: Adverse Event Classification Quiz: Adverse Event Classification 9

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Adverse event severity Adverse event severity 10

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Quiz

Quiz: Adverse Event Severity Quiz: Adverse Event Severity 11

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Trigger: Definition and list Trigger: Definition and list 12

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Trigger: Description and logic Trigger: Description and logic 13

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Quiz

Quiz: Trigger Quiz: Trigger 14

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Context Module Sub Header

Module 2.2: Training: Chart Review 15

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Overview of the Process Overview of the Process 16

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Implementing Patient Safety Triggers in the Electronic Health Record Implementing Patient Safety Triggers in the Electronic Health Record 17

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Accessing patients' Electronic Health Record Accessing patients' Electronic Health Record 18

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Capturing data from the Electronic Health Record Capturing data from the Electronic Health Record 19

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Calibration Case 1: Demonstration - Identifying Adverse Events and Consensus process Calibration Case 1: Demonstration - Identifying Adverse Events and Consensus process 21

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Context Module Sub Header

Module 2.3: Calibration and Self-assessment 22

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Quiz

Calibration Case 2 Quiz Calibration Case 2 Quiz 23

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Quiz

Calibration Case 3 Quiz Calibration Case 3 Quiz 24

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Quiz

Calibration Case 4 Quiz Calibration Case 4 Quiz 25

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Quiz

Calibration Case 5 Quiz Calibration Case 5 Quiz 26

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Quiz

Calibration Case 6 Quiz Calibration Case 6 Quiz 27

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Conclusion: Module 2 Conclusion: Module 2 28

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Module 3: Using root cause analysis to understand underlying causes of dental adverse events

Module 3: Using root cause analysis to understand underlying causes of dental adverse events Module 3: Using root cause analysis to understand underlying causes of dental adverse events

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What is Root Cause Analysis? When do you do it? Why is it important? What is Root Cause Analysis? When do you do it? Why is it important? 1

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Methods used in Root Cause Analysis Methods used in Root Cause Analysis 2

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Procedure to conduct Root Cause Analysis Procedure to conduct Root Cause Analysis 3

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Calibration Case 1: Tutorial and example Calibration Case 1: Tutorial and example 4

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Quiz

Quiz: Root Cause Analysis Quiz: Root Cause Analysis 3 5

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RCA: Calibration Case 2 RCA: Calibration Case 2 6

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Conclusion: Module 3 Conclusion: Module 3 7

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Research Publications

Research Publications Research Publications

External Url

Kalenderian, E., Walji, M. F., Tavares, A., & Ramoni, R. B. (2013). An adverse event trigger tool in dentistry: a new methodology for measuring harm in the dental office. The Journal of the American Dental Association, 144(7), 808-814. Kalenderian, E., Walji, M. F., Tavares, A., & Ramoni, R. B. (2013). An adverse event trigger tool in dentistry: a new methodology for measuring harm in the dental office. The Journal of the American Dental Association, 144(7), 808-814. 1

external_url 499567 0

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External Url

Ramoni, R., Walji, M. F., Tavares, A., White, J., Tokede, O., Vaderhobli, R., & Kalenderian, E. (2014). Open wide: looking into the safety culture of dental school clinics. Journal of dental education, 78(5), 745-756. Ramoni, R., Walji, M. F., Tavares, A., White, J., Tokede, O., Vaderhobli, R., & Kalenderian, E. (2014). Open wide: looking into the safety culture of dental school clinics. Journal of dental education, 78(5), 745-756. 2

external_url 499570 0

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External Url

Obadan, E. M., Ramoni, R. B., & Kalenderian, E. (2015). Lessons learned from dental patient safety case reports. The Journal of the American Dental Association, 146(5), 318-326. Obadan, E. M., Ramoni, R. B., & Kalenderian, E. (2015). Lessons learned from dental patient safety case reports. The Journal of the American Dental Association, 146(5), 318-326. 3

external_url 499572 0

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External Url

Maramaldi, P., Walji, M. F., White, J., Etolue, J., Kahn, M., Vaderhobli, R., … Kalenderian, E. (2016). How dental team members describe adverse events. Journal of the American Dental Association (1939), 147(10), 803–811. doi:10.1016/j.adaj.2016.04.015 Maramaldi, P., Walji, M. F., White, J., Etolue, J., Kahn, M., Vaderhobli, R., … Kalenderian, E. (2016). How dental team members describe adverse events. Journal of the American Dental Association (1939), 147(10), 803–811. doi:10.1016/j.adaj.2016.04.015 4

external_url 499574 0

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External Url

Kalenderian, E., Obadan-Udoh, E., Maramaldi, P., Etolue, J., Yansane, A., Stewart, D., ... & Delattre, V. (2017). Classifying Adverse Events in the Dental Office. Journal of patient safety. Kalenderian, E., Obadan-Udoh, E., Maramaldi, P., Etolue, J., Yansane, A., Stewart, D., ... & Delattre, V. (2017). Classifying Adverse Events in the Dental Office. Journal of patient safety. 5

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External Url

Nikdel, C., Nikdel, K., Ibarra-Noriega, A., Kalenderian, E., & Walji, M. F. (2018). Clinical Dental Faculty Members’ Perceptions of Diagnostic Errors and How to Avoid Them. Journal of dental education, 82(4), 340-348. Nikdel, C., Nikdel, K., Ibarra-Noriega, A., Kalenderian, E., & Walji, M. F. (2018). Clinical Dental Faculty Members’ Perceptions of Diagnostic Errors and How to Avoid Them. Journal of dental education, 82(4), 340-348. 6

external_url 499578 0

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External Url

Kalenderian, E., Obadan-Udoh, E., Yansane, A., Kent, K., Hebballi, N. B., Delattre, V., ... & Walji, M. F. (2018). Feasibility of Electronic Health Record–Based Triggers in Detecting Dental Adverse Events. Applied clinical informatics, 9(03), 646-653. Kalenderian, E., Obadan-Udoh, E., Yansane, A., Kent, K., Hebballi, N. B., Delattre, V., ... & Walji, M. F. (2018). Feasibility of Electronic Health Record–Based Triggers in Detecting Dental Adverse Events. Applied clinical informatics, 9(03), 646-653. 7

external_url 499579 0

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

Course Modules

Overview of Patient Safety

Module 1: Assessing safety culture in dental office

Module 2: Quantifying safety incidents in a dental office

Module 2.1: Adverse Events in Dentistry 3

Module 2.2: Training: Chart Review 15

Module 2.3: Calibration and Self-assessment 22

Module 3: Using root cause analysis to understand underlying causes of dental adverse events

Research Publications